Hardware Troubleshooting Checklist
Problem My computer won't start. There is no green light power indicator on the front of the computer and no fan noise. Solution Check all power cords to make sure they are connected. If you suspect a faulty cord, test it with another computer that you know is working. Also check outlets with the functioning computer, and make sure to turn on wall outlet or power bar switches. If you are using a Macintosh, try the front power switch as well as the keyboard power switch. Problem My monitor won’t come on. Solution Be sure the monitor is plugged in and the green indicator light is on. Try the on/off switch a few times. If it still does not come on, call your technology department. Problem My mouse pointer won't move. Solution Check that the mouse is securely plugged into the keyboard ADB port or into the back of the computer. Your mouse may also be dirty -- remove the mouse ball , clean it as well as the rollers inside the mouse. Problem My computer is on but nothing ...